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Noticeboard

The practice is currently improving its telephone system and Wifi connection.  Disruption should be minimal however, we will notify patients of any known significant disruption during the changeover - expected March 2019.  Our Practice and its branch site will remain open during these works.  If it is urgent that you obtain medical advice and cannot speak to a staff member at the Practice during this period, please contact 111 for advice.

FOR URGENT ADVICE OR HELP PLEASE RING 111

Extended Access appointments available from 1st October.

Click on the Extended Access tab under Appointments in the header bar above for more information, or read the article in Latest News.

As part of the South Shropshire Medical Group, we are now able to offer patient appointments with neighbouring practices: Albrighton, Bridgnorth and Church Stretton.  The appointments available to Shifnal & Priorslee patients will be at an evening and a weekend.  Appointments are bookable via our Practice Reception Team.

Practice Management

Acting Practice Manager

Louise Linning PHCM Dip, Assoc CIPD, ILM Dip

The Practice Manager is involved in the monitoring and management all of the business aspects of the Practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Manager supports the GPs and other medical professionals in delivering patient services and also helps to develop extended services to enhance patient care.

Team Supervisors

Caroline Beale   Shifnal Surgery

Bev Gordon       Priorslee Surgery

Administration

 The Administration Team work behind the scenes and carry out functions such as updating patient records, summarising new patient records, data input, audits and searches. They carry out secretarial duties and answer patient queries with regard to hospital appointments etc. Included in their duties is scanning all clinical information from outside agencies onto patient records. All patient records are computer generated (this is referred to as paperlight practice).

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries. Completing the necessary forms to enable you to register with the practice.

 
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