Your comfort, privacy and dignity are very important to us.

During some examinations, particularly those of a personal or intimate nature, you may wish to have another trained member of staff present. This person is called a chaperone.

A chaperone is there to:

• Support and reassure you during your examination.
• Help you feel comfortable and respected.
• Act as an impartial witness during the examination.
• Ensure your privacy, dignity and wellbeing are maintained at all times.

Your Choice

You can ask for a chaperone at any time during your appointment, regardless of the clinician’s gender. If you would like a chaperone, please let the receptionist or your clinician know.

If a chaperone is not immediately available, we may need to rearrange your examination for another convenient time when one can be present.

You also have the right to decline a chaperone. If you choose not to have one, your decision will be respected and recorded in your medical record. In some circumstances, however, the clinician may decide that a chaperone is necessary to safely carry out the examination.

What to Expect

Before your examination, your clinician will:

• Explain why the examination is needed.

• Describe what the examination will involve.

• Answer any questions you may have.

• Ask for your consent before proceeding.

Your privacy will always be respected, and you will be given time to undress and dress in private where appropriate.

Confidentiality

All members of our team, including chaperones, are bound by strict confidentiality. Any information discussed or observed during your appointment will remain private.