To all patients and residents across Shropshire, Telford and Wrekin. Following the global IT outage on Friday 19 July 2024, we can report that EMIS – the appointment and patient record system – is now up and running for GP practices, community pharmacies, and the Prescription Ordering Direct (POD) service. However, please note that disruption...
To all patients and residents in Shropshire, Telford and Wrekin, we are aware of an IT outage that is impacting organisations globally, including some health services across the country. If you have a healthcare appointment scheduled for today, please still attend unless advised otherwise. Local health and care partners are working together to monitor the...
Did you know that, in addition to your GP, there are other health professionals in general practice who can help you get the right care? General Practice teams are made up of a whole range of professionals, such as nurses, paramedics and clinical pharmacists. But a new survey has found that many people don’t realise...
This Mental Health Awareness Week, Every Mind Matters is launching a new campaign to encourage people to make the first move for their mental health to reduce symptoms of anxiety. Whilst anxiety can help us to focus or take extra care when needed, if it gets too much for us or if it persists, it...
A brand-new online prescription ordering service has been launched for the county improving access for patients. In addition to the current phone and email service provided by the Prescription Ordering Direct (POD) team, an online prescription ordering form is now available so patients can place orders quickly and easily online. Patients who regularly submit repeat...
10 March 2023 The NHS and Local Authorities in Shropshire, Telford and Wrekin are working hard to keep people safe during the planned strikes, while delivering the best care possible. The next planned industrial action is from junior doctors, with strike action planned at a number of NHS trusts on Monday 13 March, Tuesday 14...
The Shropshire, Telford and Wrekin Integrated Care System (ICS) declared a system critical incident on Tuesday 29 March 2022. This is in relation to increasing numbers of patients with covid in our hospitals and extremely high levels of staff sickness across our health and care system. Both of these issues are having a knock-on effect...
The way GP services are provided on evenings, weekends and bank holidays is changing. From 1 October 2022, appointments will be made available outside of normal practice hours, usually 8am to 6:30pm on weekdays, via two ‘enhanced access’ services. The change means that some patients will access appointments differently, such as how they book them...
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